:root{
 --bg:#f5f6f8;--panel:#fff;--ink:#171717;--muted:#737780;--line:#e7e8eb;--accent:#0b9a72;--accent2:#e8f6f1;--dark:#121317;--success:#1d9b63;--warn:#d88700;--danger:#d84545;--shadow:0 12px 35px rgba(20,20,25,.08);--radius:16px
}
*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;background:var(--bg);color:var(--ink)}button,input,select,textarea{font:inherit}.hidden{display:none!important}.muted{color:var(--muted)}
.login-shell{min-height:100vh;display:grid;grid-template-columns:1.2fr .8fr;background:#fff}.login-visual{background:radial-gradient(circle at 20% 20%,#ff9b70,transparent 35%),linear-gradient(145deg,#1a1b20,#090a0c);color:#fff;padding:8vw;display:flex;flex-direction:column;justify-content:center;position:relative;overflow:hidden}.login-visual:after{content:"";position:absolute;width:430px;height:430px;border:1px solid rgba(255,255,255,.12);border-radius:50%;right:-110px;bottom:-110px;box-shadow:0 0 0 70px rgba(255,255,255,.025),0 0 0 140px rgba(255,255,255,.018)}.login-visual h1{font-size:clamp(42px,5vw,76px);line-height:.98;max-width:760px;margin:18px 0}.login-visual p{font-size:20px;max-width:650px;color:#d1d1d4}.eyebrow{font-size:12px;letter-spacing:.16em;color:#ffb18f;font-weight:800}.pill-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:22px}.pill-row span{border:1px solid #44454b;border-radius:999px;padding:9px 14px;color:#dadade;background:#1b1c20}.login-card{margin:auto;width:min(420px,82%);padding:38px;border:1px solid var(--line);border-radius:24px;box-shadow:var(--shadow)}.login-card h2{font-size:30px;margin-bottom:4px}.login-card label{display:grid;gap:7px;font-size:13px;font-weight:700;margin:18px 0}.login-card input{padding:13px 14px;border:1px solid #d9dbe0;border-radius:11px;outline:none}.login-card input:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent2)}.demo-note{background:#f8f8fa;border-radius:12px;padding:13px;font-size:12px;color:#666;margin-top:16px}.brand-row{display:flex;align-items:center;gap:10px}.brand-row>div:last-child{display:grid}.brand-row small{color:var(--muted)}.brand-mark{width:38px;height:38px;border-radius:11px;background:var(--accent);color:#fff;display:grid;place-items:center;font-weight:900}.brand-mark.large{width:54px;height:54px;border-radius:16px;font-size:24px}
.app-shell{min-height:100vh;display:grid;grid-template-columns:244px 1fr}.sidebar{height:100vh;position:sticky;top:0;background:var(--dark);color:#fff;padding:18px 14px;display:flex;flex-direction:column}.side-brand{padding:7px 8px 22px}.side-brand small{color:#8f929a;font-size:11px}.sidebar nav{display:grid;gap:5px}.sidebar nav button{appearance:none;border:0;background:transparent;color:#aeb1b9;text-align:left;padding:11px 12px;border-radius:10px;cursor:pointer;display:flex;align-items:center;gap:10px;font-size:14px}.sidebar nav button span{width:18px;text-align:center;color:#777b84}.sidebar nav button:hover,.sidebar nav button.active{background:#24262c;color:#fff}.sidebar nav button.active span{color:var(--accent)}.badge{margin-left:auto;background:var(--accent);color:white;border-radius:99px;padding:2px 7px;font-style:normal;font-size:11px}.sidebar-bottom{margin-top:auto;border-top:1px solid #292b31;padding-top:14px}.org-chip{display:flex;align-items:center;gap:10px;padding:6px 8px}.org-chip div:nth-child(2){display:grid}.org-chip small{color:#777b84;max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.avatar{width:34px;height:34px;background:#2d3037;border-radius:10px;display:grid;place-items:center;font-weight:800}.text-btn{border:0;background:transparent;color:#92959e;padding:8px;cursor:pointer;font-size:12px}.main{min-width:0}.topbar{height:84px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 28px;position:sticky;top:0;z-index:5}.topbar h2{margin:2px 0 0;font-size:22px}.breadcrumb{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-weight:700}.top-actions{display:flex;gap:9px}.view{padding:26px;max-width:1700px;margin:auto}.btn{border:0;border-radius:10px;padding:10px 14px;cursor:pointer;font-weight:750}.btn.primary{background:var(--accent);color:#fff}.btn.secondary{background:#f0f1f3;color:#2d2f34}.btn.ghost{background:white;border:1px solid var(--line)}.btn.danger{background:#fff0f0;color:var(--danger)}.btn.wide{width:100%}.icon-btn{width:40px;height:40px;border:1px solid var(--line);background:#fff;border-radius:10px;cursor:pointer;font-size:20px}
.grid4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px}.metric{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:19px}.metric .label{font-size:12px;color:var(--muted);font-weight:700}.metric .value{font-size:28px;font-weight:850;margin:9px 0}.metric .foot{font-size:11px;color:#9a9da4}.metric.accent{background:var(--dark);color:#fff;border-color:var(--dark)}.metric.accent .label,.metric.accent .foot{color:#9da0a8}.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px}.panel h3{margin:0 0 15px;font-size:16px}.dashboard-grid{display:grid;grid-template-columns:1.35fr .65fr;gap:16px;margin-top:16px}.stage-bars{display:grid;gap:12px}.stage-row{display:grid;grid-template-columns:140px 1fr 90px;align-items:center;gap:12px;font-size:12px}.bar{height:9px;border-radius:99px;background:#eee;overflow:hidden}.bar i{height:100%;display:block;background:var(--accent);border-radius:99px}.recent-list{display:grid;gap:10px}.recent-item{display:grid;grid-template-columns:38px 1fr auto;gap:10px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line)}.recent-item:last-child{border:0}.recent-item p{margin:2px 0;color:var(--muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.status-dot{width:8px;height:8px;border-radius:50%;background:var(--warn)}
.toolbar{display:flex;gap:10px;justify-content:space-between;align-items:center;margin-bottom:14px}.search{min-width:260px;border:1px solid var(--line);background:#fff;border-radius:10px;padding:10px 12px}.table-wrap{background:#fff;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.data-table{width:100%;border-collapse:collapse;font-size:13px}.data-table th{text-align:left;background:#fafafa;padding:12px;color:#777;font-size:11px;text-transform:uppercase;letter-spacing:.04em}.data-table td{padding:13px 12px;border-top:1px solid var(--line);vertical-align:middle}.data-table tr:hover td{background:#fffaf7}.name-cell{display:flex;align-items:center;gap:10px}.circle-avatar{width:34px;height:34px;border-radius:50%;background:var(--accent2);color:#c74f1f;display:grid;place-items:center;font-weight:850}.tag{display:inline-block;padding:4px 8px;background:#f2f3f5;border-radius:999px;font-size:10px;margin:2px}.tag.orange{background:var(--accent2);color:#bf4a1c}.tag.green{background:#e8f7f0;color:#14734b}.tag.red{background:#fff0f0;color:#b33}.tag.yellow{background:#fff7df;color:#976600}
.kanban{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(250px,1fr);gap:12px;overflow-x:auto;padding-bottom:10px}.kanban-col{background:#eeeff2;border-radius:14px;padding:10px;min-height:530px}.kanban-head{display:flex;justify-content:space-between;align-items:center;padding:5px 5px 11px;font-weight:800;font-size:12px}.kanban-head span{background:#dedfe3;border-radius:99px;padding:3px 7px}.opp-card{background:#fff;border:1px solid #e5e6e9;border-radius:12px;padding:13px;margin-bottom:9px;cursor:grab;box-shadow:0 2px 6px rgba(0,0,0,.03)}.opp-card:active{cursor:grabbing}.opp-card h4{margin:0 0 8px;font-size:13px}.opp-card p{margin:4px 0;font-size:11px;color:#777}.opp-card strong{display:block;margin-top:10px}.kanban-col.dragover{outline:2px dashed var(--accent);outline-offset:-3px;background:#fff2ec}
.inbox-layout{display:grid;grid-template-columns:320px minmax(380px,1fr) 300px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;height:calc(100vh - 138px)}.conversation-list{border-right:1px solid var(--line);overflow:auto}.conversation-list .list-head{padding:14px;position:sticky;top:0;background:#fff;border-bottom:1px solid var(--line);z-index:2}.conv-item{padding:14px;border-bottom:1px solid var(--line);cursor:pointer}.conv-item:hover,.conv-item.active{background:#fff7f3}.conv-top{display:flex;justify-content:space-between;gap:8px}.conv-item p{font-size:12px;color:#777;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:5px 0}.chat-pane{display:flex;flex-direction:column;min-width:0}.chat-head{padding:14px 16px;border-bottom:1px solid var(--line);font-weight:800}.messages{padding:18px;overflow:auto;flex:1;background:#fafafa;display:flex;flex-direction:column;gap:9px}.bubble{max-width:72%;padding:10px 12px;border-radius:12px;font-size:13px;box-shadow:0 1px 2px rgba(0,0,0,.03)}.bubble.contact{align-self:flex-start;background:#fff;border:1px solid #e8e8ea}.bubble.agent{align-self:flex-end;background:#1d1f23;color:#fff}.bubble small{display:block;margin-top:5px;opacity:.6;font-size:9px}.composer{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line)}.composer input{flex:1;border:1px solid var(--line);border-radius:10px;padding:11px}.customer-pane{border-left:1px solid var(--line);padding:16px;overflow:auto}.customer-pane h3{margin-bottom:3px}.customer-stat{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:15px 0}.customer-stat div{background:#f6f6f8;border-radius:10px;padding:10px}.customer-stat b{display:block;font-size:17px}.customer-stat small{color:#888;font-size:10px}.empty{display:grid;place-items:center;height:100%;color:#999;text-align:center;padding:30px}
.task-list{display:grid;gap:9px}.task{background:#fff;border:1px solid var(--line);border-radius:13px;padding:13px;display:grid;grid-template-columns:28px 1fr auto;gap:10px;align-items:center}.check{width:24px;height:24px;border:1px solid #d5d6da;border-radius:8px;background:white;cursor:pointer}.task.done{opacity:.55}.task.done .task-title{text-decoration:line-through}.task-title{font-weight:760;font-size:13px}.task small{color:#8b8e95}.priority-high{border-left:3px solid #e44}.priority-normal{border-left:3px solid #f0a12e}
.automation-grid{display:grid;grid-template-columns:1fr .7fr;gap:16px}.automation-card{border:1px solid var(--line);border-radius:13px;padding:14px;margin-bottom:10px}.flow{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:9px}.flow span{padding:7px 9px;background:#f4f4f6;border-radius:8px;font-size:11px}.flow b{color:var(--accent)}.switch{width:40px;height:22px;border-radius:99px;background:#d8d9dc;border:0;padding:2px;cursor:pointer}.switch:after{content:"";display:block;width:18px;height:18px;background:white;border-radius:50%;transition:.2s}.switch.on{background:var(--success)}.switch.on:after{transform:translateX(18px)}
.modal{position:fixed;inset:0;background:rgba(13,14,16,.55);display:grid;place-items:center;z-index:20;padding:20px}.modal-card{background:#fff;width:min(620px,95vw);max-height:90vh;overflow:auto;border-radius:20px;box-shadow:0 30px 80px rgba(0,0,0,.25)}.modal-head{display:flex;justify-content:space-between;align-items:center;padding:18px 20px;border-bottom:1px solid var(--line)}.modal-head h3{margin:0}.modal-head button{border:0;background:transparent;font-size:26px;cursor:pointer}.form{padding:20px;display:grid;gap:13px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form label{display:grid;gap:6px;font-size:12px;font-weight:750}.form input,.form select,.form textarea{padding:11px;border:1px solid #dfe0e3;border-radius:9px;background:#fff}.form textarea{min-height:82px;resize:vertical}.form-actions{display:flex;justify-content:flex-end;gap:8px;padding-top:8px}.quote-items{display:grid;gap:7px}.quote-line{display:grid;grid-template-columns:1fr 80px 110px 34px;gap:7px}.quote-line input{min-width:0}.danger-x{border:0;background:#fff0f0;color:#c44;border-radius:8px;cursor:pointer}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.vertical-cards{display:grid;grid-template-columns:1fr 1fr;gap:9px}.vertical-card{border:1px solid var(--line);border-radius:12px;padding:14px;cursor:pointer}.vertical-card.active{border-color:var(--accent);background:var(--accent2)}
#toast{position:fixed;right:20px;bottom:20px;z-index:50;display:grid;gap:8px}#toast div{background:#17181c;color:#fff;padding:11px 14px;border-radius:10px;box-shadow:var(--shadow);font-size:12px;animation:pop .2s ease}@keyframes pop{from{transform:translateY(10px);opacity:0}}
@media(max-width:1100px){.grid4{grid-template-columns:1fr 1fr}.dashboard-grid,.automation-grid,.settings-grid{grid-template-columns:1fr}.inbox-layout{grid-template-columns:280px 1fr}.customer-pane{display:none}}@media(max-width:760px){.login-shell{grid-template-columns:1fr}.login-visual{display:none}.app-shell{grid-template-columns:70px 1fr}.sidebar{padding:14px 8px}.side-brand div:last-child,.sidebar nav button:not(.active) i,.sidebar nav button{font-size:0}.sidebar nav button span{font-size:18px}.sidebar nav button{justify-content:center}.sidebar-bottom .org-chip div:nth-child(2),.text-btn{display:none}.topbar{padding:0 15px}.view{padding:14px}.grid4{grid-template-columns:1fr}.inbox-layout{grid-template-columns:1fr;height:calc(100vh - 125px)}.chat-pane,.customer-pane{display:none}.inbox-layout.chat-open .conversation-list{display:none}.inbox-layout.chat-open .chat-pane{display:flex}.form-grid{grid-template-columns:1fr}}
/* V0.3 */
.inline-select{border:1px solid var(--line);border-radius:8px;padding:7px 9px;background:#fff;font-size:12px}.filter-pills{display:flex;gap:7px;flex-wrap:wrap}.mini-pill{border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 11px;cursor:pointer;font-size:11px}.mini-pill.active{background:var(--dark);color:#fff;border-color:var(--dark)}.catalog-picker{display:grid;grid-template-columns:1fr auto;gap:8px}.catalog-picker select{border:1px solid #dfe0e3;border-radius:9px;padding:10px;background:#fff}.agenda-list{display:grid;gap:10px}.agenda-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px;display:grid;grid-template-columns:58px 1fr auto;gap:13px;align-items:center}.agenda-date{width:52px;height:54px;border-radius:12px;background:var(--accent2);display:grid;place-items:center;color:#b9471e;align-content:center}.agenda-date b{font-size:20px;line-height:1}.agenda-date span{font-size:10px;text-transform:uppercase;margin-top:3px}.agenda-card p{margin:4px 0;font-size:12px;color:#5e626b}.agenda-card small{color:var(--muted)}.agenda-actions{display:flex;align-items:center;gap:8px}.team-grid{display:grid;grid-template-columns:1.55fr .75fr;gap:16px}.department-list{display:grid;gap:9px}.department-card{background:#fff;border:1px solid var(--line);border-radius:13px;padding:13px;display:flex;align-items:center;justify-content:space-between;gap:10px}.department-card>div{display:grid}.department-card small{color:var(--muted);font-size:10px}.team-row,.catalog-row,.super-org-row{cursor:pointer}.check-grid{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.check-label{display:flex!important;grid-template-columns:none!important;align-items:center;gap:7px!important;font-weight:600!important}.check-label input{width:auto}.section-label{font-size:12px}.permission-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:8px;max-height:310px;overflow:auto;padding-right:3px}.permission-item{display:flex!important;grid-template-columns:none!important;align-items:flex-start;gap:8px!important;border:1px solid var(--line);border-radius:10px;padding:9px;font-weight:500!important}.permission-item input{width:auto;margin-top:3px}.permission-item span{display:grid}.permission-item b{font-size:11px}.permission-item small{font-size:9px;color:var(--muted);font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.section-divider{border-top:1px solid var(--line);padding-top:12px}.info-list{display:grid}.info-list>div{display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);padding:11px 0;font-size:12px}.info-list>div:last-child{border-bottom:0}.info-list span{color:var(--muted)}.form.compact{padding:0}.table-wrap.flat{border:0}.chat-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.chat-head>div:first-child{display:grid}.chat-head small{color:var(--muted);font-size:10px;font-weight:500}.chat-controls{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.chat-controls select{border:1px solid var(--line);border-radius:8px;padding:6px 7px;background:#fff;font-size:10px;max-width:130px}.bubble.system{align-self:center;background:#eceef1;color:#666;font-size:11px;max-width:85%;text-align:center}.detail-modal{padding:20px}.detail-modal h4{margin:20px 0 8px}.detail-list{display:grid}.detail-list>div{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:8px 0;border-bottom:1px solid var(--line);font-size:11px}.compact-metrics .metric{padding:12px}.compact-metrics .metric .value{font-size:20px}.compact-metrics .metric .label{font-size:9px}
@media(max-width:1100px){.team-grid{grid-template-columns:1fr}.permission-grid{grid-template-columns:1fr}.agenda-card{grid-template-columns:50px 1fr}.agenda-actions{grid-column:2}}@media(max-width:760px){.chat-controls{display:none}.agenda-card{grid-template-columns:45px 1fr}.agenda-actions{grid-column:2}.catalog-picker{grid-template-columns:1fr}.permission-grid{grid-template-columns:1fr}}
/* V0.4 — Customer 360, SLA y bandeja comercial */
.inbox-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.inbox-tools{display:flex;gap:8px;align-items:center}.sla-alert{display:inline-flex;align-items:center;background:#fff0f0;color:#a52f2f;border:1px solid #ffd9d9;border-radius:999px;padding:6px 10px;font-size:10px;font-weight:800}.conv-item.sla-overdue{box-shadow:inset 3px 0 0 var(--danger);background:#fffafa}.composer.enhanced{display:grid;grid-template-columns:180px 1fr auto}.composer.enhanced select{border:1px solid var(--line);border-radius:10px;padding:10px;background:#fff;min-width:0}.conv-notes{display:grid;gap:6px;margin:8px 0}.conv-note{background:#f7f7f9;border:1px solid var(--line);border-radius:10px;padding:8px}.conv-note b{font-size:10px}.conv-note p{font-size:11px;margin:3px 0}.conv-note small{font-size:9px;color:var(--muted)}.mini-form{display:grid;gap:7px;margin-top:10px}.mini-form textarea{width:100%;min-height:58px;border:1px solid var(--line);border-radius:9px;padding:9px;resize:vertical}.customer360{padding:20px}.customer360-head{display:flex;align-items:center;gap:13px;padding-bottom:15px;border-bottom:1px solid var(--line)}.customer360-head h2{margin:0 0 4px}.customer360-head p{margin:3px 0;color:var(--muted);font-size:12px}.circle-avatar.big{width:58px;height:58px;font-size:18px}.customer360-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:18px;margin-top:18px}.customer360-grid section{min-width:0}.customer360-grid h4{margin:0 0 10px}.timeline-item{display:grid;grid-template-columns:12px 1fr;gap:9px;position:relative;padding:0 0 13px}.timeline-item:after{content:"";position:absolute;left:5px;top:12px;bottom:-2px;width:1px;background:var(--line)}.timeline-item:last-child:after{display:none}.timeline-dot{width:10px;height:10px;border-radius:50%;background:var(--accent);margin-top:4px;z-index:1}.timeline-item b{font-size:12px}.timeline-item p{margin:3px 0;font-size:11px;color:#555;white-space:pre-wrap}.timeline-item small{font-size:9px;color:var(--muted)}.summary-card{border:1px solid var(--line);border-radius:10px;padding:10px;margin-bottom:7px;display:grid;grid-template-columns:1fr auto;gap:4px}.summary-card p{grid-column:1/-1;margin:3px 0;font-size:11px;color:#555;white-space:pre-wrap}.summary-card small{grid-column:1/-1;color:var(--muted);font-size:9px}.quick-reply-manager{padding:20px;display:grid;grid-template-columns:.9fr 1.1fr;gap:16px}.quick-reply-manager>.form{padding:0}.contact-row{cursor:pointer}.contact-row:hover td{background:#fff7f3!important}
@media(max-width:1100px){.inbox-toolbar{align-items:flex-start;flex-direction:column}.inbox-tools{width:100%}.inbox-tools .search{flex:1}.customer360-grid,.quick-reply-manager{grid-template-columns:1fr}}
@media(max-width:760px){.composer.enhanced{grid-template-columns:1fr auto}.composer.enhanced select{grid-column:1/-1}.inbox-tools{flex-direction:column;align-items:stretch}.inbox-tools .search{min-width:0;width:100%}}

/* V0.5 — Canales oficiales WhatsApp */
.channel-hero{display:flex;align-items:center;justify-content:space-between;gap:20px}.channel-hero h3{margin:5px 0}.channel-hero p{max-width:720px;margin:5px 0}.channel-transport{min-width:180px;border-left:1px solid var(--line);padding-left:18px;display:grid;gap:4px}.channel-transport small{color:var(--muted);font-size:9px;text-transform:uppercase}.channel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:16px}.channel-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px;box-shadow:var(--shadow)}.channel-card-head{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;margin-bottom:10px}.channel-card-head>div:nth-child(2){display:grid}.channel-card-head small{color:var(--muted);font-size:10px}.wa-mark{width:40px;height:40px;border-radius:12px;background:#e7f8ef;color:#117a4b;display:grid;place-items:center;font-size:11px;font-weight:900}.channel-actions{display:flex;gap:8px;margin-top:13px}.channel-error{background:#fff1f1;color:#a52f2f;border:1px solid #ffdada;padding:9px;border-radius:9px;font-size:10px;margin-top:10px}.webhook-details{margin-top:14px;border-top:1px solid var(--line);padding-top:11px}.webhook-details summary{cursor:pointer;font-size:11px;font-weight:800}.webhook-details label{display:grid;gap:5px;font-size:10px;margin-top:10px}.webhook-details>small{display:block;color:var(--muted);margin-top:8px;line-height:1.5}.copy-row{display:grid;grid-template-columns:1fr auto;gap:7px;align-items:center}.copy-row code{background:#f5f5f7;border:1px solid var(--line);border-radius:8px;padding:8px;font-size:9px;overflow:auto;white-space:nowrap}.empty-channel{grid-column:1/-1;text-align:center;padding:40px}.notice-soft{background:#f6f8fb;border:1px solid var(--line);border-radius:10px;padding:10px 12px}.notice-soft p{margin:3px 0;color:var(--muted);font-size:10px}.attachment-link{display:inline-flex;margin-top:7px;border:1px solid rgba(0,0,0,.1);border-radius:8px;padding:6px 8px;text-decoration:none;color:inherit;font-size:10px;background:rgba(255,255,255,.45)}.msg-error{display:block;color:#a22;font-size:9px;margin-top:4px}.channel-tag{font-weight:800}
@media(max-width:900px){.channel-grid{grid-template-columns:1fr}.channel-hero{align-items:flex-start;flex-direction:column}.channel-transport{border-left:0;border-top:1px solid var(--line);padding:12px 0 0;width:100%}}

/* V0.6 — Plantillas, segmentos y campañas */
.toolbar-actions,.row-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.toolbar-actions select{border:1px solid var(--line);border-radius:9px;background:#fff;padding:9px 10px}.row-actions .text-btn{padding:3px 5px;color:#555}.row-actions .text-btn:hover{color:var(--accent)}.composer.enhanced{grid-template-columns:180px 1fr auto auto}.summary-card .mini-form{grid-column:1/-1}.summary-card .mini-form select,.summary-card .mini-form input{border:1px solid var(--line);border-radius:8px;padding:8px;background:#fff}.panel .toolbar h3{margin-bottom:3px}.panel .toolbar p{margin:0;max-width:700px}.campaign-progress{font-size:10px;color:var(--muted)}
@media(max-width:900px){.toolbar-actions{width:100%}.toolbar-actions select{flex:1}.panel>.toolbar{align-items:flex-start;flex-direction:column}.composer.enhanced{grid-template-columns:1fr auto}.composer.enhanced select{grid-column:1/-1}.composer.enhanced #templateMsgBtn{grid-column:auto}}

.text-btn.danger{color:var(--danger);font-weight:750}


/* V1.0 — SaaS comercial, agenda pública, cobros, reportes y flujos */
.booking-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:15px 16px;border:1px solid var(--line);border-radius:14px;background:linear-gradient(135deg,#fff,#f7f8fb);margin-bottom:16px}.booking-banner p{margin:4px 0 0}.plan-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.plan-card{border:1px solid var(--line);border-radius:15px;background:#fff;padding:16px;box-shadow:var(--shadow);display:grid;gap:8px}.plan-card h3,.plan-card p{margin:0}.plan-card .price{font-size:24px;font-weight:850;letter-spacing:-.03em}.copy-field{display:grid;gap:6px;margin-top:14px;font-size:10px;font-weight:750}.copy-field input{width:100%;border:1px solid var(--line);border-radius:9px;background:#f7f7f9;padding:10px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:9px}.flow-builder{display:grid;gap:10px;border:1px dashed #cfd3db;border-radius:13px;padding:12px;background:#fafbfc}.flow-add{display:flex;flex-wrap:wrap;gap:8px}.flow-step{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;border:1px solid var(--line);border-radius:11px;padding:10px;background:#fff}.flow-step .step-no{width:27px;height:27px;border-radius:50%;display:grid;place-items:center;background:#111;color:#fff;font-size:10px;font-weight:800}.flow-step small{color:var(--muted)}.usage-list{display:grid;gap:9px}.usage-row{display:grid;grid-template-columns:140px 1fr auto;gap:10px;align-items:center}.usage-bar{height:7px;background:#eceef2;border-radius:20px;overflow:hidden}.usage-bar>i{display:block;height:100%;background:currentColor;border-radius:20px}.report-table td b{font-variant-numeric:tabular-nums}.public-card{max-width:760px;margin:30px auto}.qr-preview{max-width:220px;max-height:220px;object-fit:contain;border:1px solid var(--line);border-radius:14px;background:#fff;padding:10px}.metric .value.small{font-size:20px}.pwa-note{display:flex;gap:10px;align-items:flex-start;border:1px solid var(--line);border-radius:12px;padding:12px;background:#f8fafc}.pwa-note p{margin:2px 0}.login-card.hidden{display:none!important}
@media(max-width:1100px){.plan-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){.plan-grid{grid-template-columns:1fr}.booking-banner{align-items:flex-start;flex-direction:column}.flow-step{grid-template-columns:auto 1fr}.flow-step .text-btn{grid-column:2}.usage-row{grid-template-columns:1fr auto}.usage-bar{grid-column:1/-1}}

.unread-notification{border-left:3px solid var(--accent);background:#fffaf6}.top-actions .icon-btn{position:relative}.top-actions .badge{position:absolute;right:-5px;top:-6px;min-width:17px;height:17px;display:grid;place-items:center;font-size:8px}

.login-signup{display:block;text-align:center;text-decoration:none;color:var(--accent);padding:6px}

/* ===== NexoHub 1.1 · Central de Conversaciones 2.0 ===== */
.inbox-layout{grid-template-columns:minmax(250px,310px) minmax(390px,1fr) minmax(290px,360px)}
.chat-head-v2{gap:12px}.chat-contact{display:flex;align-items:center;gap:10px;min-width:0}.small-avatar{width:36px;height:36px;font-size:12px;flex:0 0 auto}.chat-contact>div:last-child{min-width:0}.chat-contact b,.chat-contact small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.messages-v2{padding:18px 22px;background:linear-gradient(180deg,#f7f8fa,#f3f5f7)}.bubble-wrap{display:flex;margin:5px 0}.bubble-wrap.agent{justify-content:flex-end}.bubble-wrap.system{justify-content:center}.bubble-wrap.contact{justify-content:flex-start}.messages-v2 .bubble{position:relative;max-width:min(78%,650px);min-width:90px}.messages-v2 .bubble:hover .message-actions{opacity:1;transform:translateY(0)}
.message-actions{position:absolute;top:-13px;right:7px;display:flex;gap:3px;opacity:0;transform:translateY(3px);transition:.15s;background:#fff;border:1px solid #e2e4e8;padding:2px;border-radius:9px;box-shadow:0 4px 16px #0002;z-index:3}.bubble.contact .message-actions{right:auto;left:7px}.message-actions button{border:0;background:transparent;width:27px;height:26px;border-radius:7px;cursor:pointer;color:#575d68}.message-actions button:hover{background:#f2f3f5}
.reply-quote{border-left:3px solid #f26b2a;background:#ffffff8a;border-radius:7px;padding:6px 8px;margin-bottom:7px;display:grid;gap:2px;font-size:11px}.reply-quote b{color:#b64a17}.reply-quote span{opacity:.72;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.forwarded-mark{font-size:10px;opacity:.65;margin-bottom:4px;font-style:italic}.reaction-row{display:flex;gap:4px;position:absolute;bottom:-14px;left:8px}.bubble.agent .reaction-row{left:auto;right:8px}.reaction-chip{background:#fff;border:1px solid #dde0e5;border-radius:999px;padding:1px 6px;font-size:11px;box-shadow:0 2px 7px #0001}
.msg-image,.msg-video{display:block;max-width:330px;max-height:330px;width:100%;border-radius:10px;object-fit:cover;margin-bottom:6px}.msg-sticker{max-width:150px;max-height:150px}.msg-audio{max-width:320px;width:100%;height:38px}.document-card,.location-card{display:flex;align-items:center;gap:10px;background:#ffffff99;border:1px solid #0000000c;padding:10px;border-radius:10px;text-decoration:none;color:inherit}.document-card>span,.location-card>span{font-size:25px}.document-card div,.location-card div{display:grid;gap:2px}.document-card small,.location-card small{opacity:.68}
.reply-bar{display:flex;justify-content:space-between;align-items:center;padding:8px 12px;background:#fff5ef;border-top:1px solid #ffd6c1;border-left:3px solid #f26b2a}.reply-bar>div{display:grid;gap:2px;min-width:0}.reply-bar span{font-size:11px;color:#6a6f78;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reply-bar button{border:0;background:transparent;font-size:22px;cursor:pointer}.composer-v2{display:grid!important;gap:7px!important}.composer-v2>select{width:100%;max-width:240px}.composer-main{display:flex;align-items:center;gap:6px;width:100%}.composer-main>input[name=body]{flex:1;min-width:90px}.composer-icon{width:36px;height:36px;border:1px solid #d9dde3;border-radius:10px;background:#fff;cursor:pointer;font-size:17px}.composer-icon:hover{background:#f5f6f8}.composer-icon.recording{background:#ffeded;border-color:#ffb9b9;color:#a60000;animation:pulseRec 1s infinite}@keyframes pulseRec{50%{transform:scale(.94);opacity:.7}}
.customer-pane{padding:16px!important}.customer-hero{display:flex;gap:11px;align-items:center}.customer-hero h3{margin:0 0 3px}.workspace-section{padding:13px 0;border-top:1px solid #eceef1}.workspace-title{font-size:11px;font-weight:900;letter-spacing:.08em;text-transform:uppercase;color:#777e89;margin-bottom:8px}.quick-action-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.quick-action-grid button{display:grid;place-items:center;gap:4px;min-height:61px;border:1px solid #e1e3e7;background:#fff;border-radius:12px;cursor:pointer;font-size:19px}.quick-action-grid button span{font-size:10px;font-weight:800}.quick-action-grid button:hover{border-color:#f7ad88;background:#fff8f4}.workspace-card{display:flex;justify-content:space-between;align-items:center;gap:7px;padding:8px 0;border-bottom:1px solid #f0f1f3}.workspace-card:last-child{border-bottom:0}.workspace-card>div:first-child{display:grid;gap:2px;min-width:0}.workspace-card b,.workspace-card small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.workspace-card small{color:#777;font-size:10px}.workspace-stage{max-width:125px;padding:5px;border:1px solid #ddd;border-radius:7px;font-size:10px}.workspace-actions{display:flex;gap:4px}.workspace-actions .text-btn{font-size:10px}.workspace-catalog input{width:100%;box-sizing:border-box;padding:9px;border:1px solid #dde0e5;border-radius:9px;margin-bottom:6px}.catalog-mini{display:flex;width:100%;justify-content:space-between;align-items:center;text-align:left;border:0;border-bottom:1px solid #f0f1f3;background:transparent;padding:8px 3px;cursor:pointer}.catalog-mini span{display:grid;gap:2px;min-width:0}.catalog-mini b,.catalog-mini small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.catalog-mini small{color:#747a83;font-size:10px}.catalog-mini i{font-style:normal;color:#f26b2a;font-size:10px;font-weight:800}.catalog-mini:hover{background:#fff7f2}.small{font-size:11px}.emoji-picker{display:flex;flex-wrap:wrap;gap:9px;padding:10px}.emoji-btn{width:55px;height:55px;border:1px solid #e1e3e6;background:#fff;border-radius:14px;font-size:28px;cursor:pointer}.emoji-btn:hover{transform:scale(1.05);background:#fff7f2}
.mobile-back{display:none;border:0;background:transparent;font-size:28px;cursor:pointer;padding:0 5px}
.btn.mini{padding:5px 8px;font-size:10px}
@media(max-width:1180px){.inbox-layout{grid-template-columns:260px minmax(380px,1fr) 300px}.chat-controls select{max-width:110px}.quick-action-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:880px){.inbox-layout{display:block;position:relative;min-height:calc(100vh - 160px)}.conversation-list{width:100%;height:calc(100vh - 200px)}.chat-pane,.customer-pane{display:none}.inbox-layout.chat-open .conversation-list{display:none}.inbox-layout.chat-open .chat-pane{display:flex;position:relative;width:100%;height:calc(100vh - 170px);border:0}.inbox-layout.chat-open .customer-pane{display:none}.mobile-back{display:block}.chat-controls{overflow:auto;max-width:46vw}.messages-v2 .bubble{max-width:88%}.composer-main{flex-wrap:wrap}.composer-main>input[name=body]{order:1;flex-basis:calc(100% - 160px)}.customer-pane.mobile-open{display:block!important;position:absolute;inset:0;background:white;z-index:20;overflow:auto}.inbox-toolbar{align-items:flex-start;gap:8px;flex-direction:column}.inbox-tools{width:100%}.inbox-tools .search{flex:1}}
@media(max-width:560px){.chat-controls{display:none}.messages-v2{padding:12px 9px}.messages-v2 .bubble{max-width:92%}.msg-image,.msg-video{max-width:260px}.composer-v2{padding:8px!important}.composer-v2>select{max-width:none}.composer-main{gap:4px}.composer-icon{width:34px;height:34px}.composer-main .btn{padding:8px 9px}.chat-head-v2{padding:9px!important}.chat-contact small{max-width:235px}}

/* V1.1 — salud del número WhatsApp */
.wa-health{margin:12px 0;padding:12px;border:1px solid var(--line);border-radius:12px;background:var(--soft,#f8f8fa);display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.wa-health>div{display:grid;gap:4px}.wa-health small{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.04em}.quality-badge{display:inline-flex;width:max-content;align-items:center;border-radius:999px;padding:4px 8px;font-size:11px;font-weight:850}.quality-green{background:#e9f8f0;color:#14744c}.quality-yellow{background:#fff5d7;color:#8a6700}.quality-red{background:#ffeded;color:#b52e2e}.quality-na{background:#eceef2;color:#656974}@media(max-width:620px){.wa-health{grid-template-columns:1fr}}

/* ===== NexoHub 1.1.1 · Conversation-first UI =====
   Referencia funcional: hub de atención tipo WhatsApp, con identidad NexoHub propia.
   No usa logos, imágenes ni activos de terceros. */
#app.inbox-focus{grid-template-columns:68px minmax(0,1fr);height:100vh;overflow:hidden;background:#fff}
#app.inbox-focus .sidebar{width:68px;padding:12px 8px;background:#fff;color:#20252b;border-right:1px solid #e6e9ec;z-index:30}
#app.inbox-focus .side-brand{justify-content:center;padding:2px 0 16px}
#app.inbox-focus .side-brand>div:last-child,#app.inbox-focus .sidebar-bottom .org-chip>div:nth-child(2),#app.inbox-focus #logoutBtn{display:none}
#app.inbox-focus .brand-mark{background:#0b9a72;border-radius:50%}
#app.inbox-focus .sidebar nav{gap:7px}
#app.inbox-focus .sidebar nav button{font-size:0;padding:10px;justify-content:center;border-radius:12px;color:#6a717a;position:relative}
#app.inbox-focus .sidebar nav button span{font-size:18px;color:inherit;width:22px}
#app.inbox-focus .sidebar nav button:hover,#app.inbox-focus .sidebar nav button.active{background:#e9f7f2;color:#0b8f69}
#app.inbox-focus .sidebar nav button.active span{color:#0b8f69}
#app.inbox-focus .sidebar nav .badge{position:absolute;right:2px;top:1px;font-size:8px;min-width:16px;height:16px;padding:0;display:grid;place-items:center;background:#0b9a72}
#app.inbox-focus .sidebar-bottom{border:0;padding-top:8px}
#app.inbox-focus .sidebar-bottom .org-chip{justify-content:center;padding:0}
#app.inbox-focus .sidebar-bottom .avatar{border-radius:50%;background:#eff2f4;color:#4e555d}
#app.inbox-focus .main{height:100vh;overflow:hidden;background:#fff}
#app.inbox-focus .topbar{display:none}
#app.inbox-focus .view{padding:0;max-width:none;height:100vh;margin:0}

.walo-layout{height:100vh!important;border:0!important;border-radius:0!important;grid-template-columns:320px minmax(0,1fr)!important;position:relative;background:#fff}
.walo-layout .conversation-list{display:flex;flex-direction:column;border-right:1px solid #e5e8eb;background:#fff;min-width:0}
.walo-list-head{padding:14px 14px 10px!important;position:sticky;top:0;background:#fff!important;border-bottom:1px solid #eceef0!important;z-index:4}
.list-title-row{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:11px}
.list-title-row>div{display:grid;gap:2px}.list-title-row b{font-size:16px}.list-title-row small{font-size:10px;color:#8a9098}
.list-icon-btn{width:34px;height:34px;border:1px solid #e0e4e7;border-radius:10px;background:#fff;cursor:pointer;color:#0b8f69;font-size:16px}
.inbox-search{width:100%!important;min-width:0!important;background:#f7f8f9!important;border-color:#e2e5e8!important;border-radius:9px!important;padding:9px 11px!important}
.filter-pills.compact{display:flex;gap:5px;overflow:auto;padding:8px 0 1px;scrollbar-width:none}.filter-pills.compact::-webkit-scrollbar{display:none}
.filter-pills.compact .mini-pill{white-space:nowrap;padding:5px 8px;border-radius:8px;background:#f5f6f7;border:1px solid transparent;color:#68707a;font-size:10px}
.filter-pills.compact .mini-pill.active{background:#e8f6f1;color:#087c5d;border-color:#cdebe0}.filter-pills.compact .mini-pill b{font-size:9px}
.sla-strip{margin-top:8px;padding:7px 8px;border-radius:8px;background:#fff4ec;color:#b45a20;font-size:10px}
.conversation-scroll{overflow:auto;flex:1}
.walo-conv{display:grid!important;grid-template-columns:42px minmax(0,1fr);gap:10px;padding:12px 13px!important;min-height:76px;background:#fff}
.walo-conv:hover{background:#f6fbf9!important}.walo-conv.active{background:#e8f6f1!important;box-shadow:inset 3px 0 0 #0b9a72}
.conv-avatar{width:40px!important;height:40px!important;background:#12b986!important;color:#fff!important;font-size:12px!important}
.conv-body{min-width:0}.conv-top b{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-top small{font-size:9px;color:#9aa0a7;white-space:nowrap}
.walo-conv p{margin:3px 0 5px!important;font-size:11px!important;color:#747b84!important}.conv-meta{display:flex;align-items:center;gap:5px;min-width:0}.dept-tag{background:#edf2ff!important;color:#3966b3!important;font-size:9px!important;padding:2px 6px!important}.unread-dot{margin-left:auto;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:#0b9a72;color:white;display:grid;place-items:center;font-size:9px;font-weight:800}
.chat-empty{display:flex!important;flex-direction:column;gap:8px}.empty-mark{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;background:#e8f6f1;color:#0b8f69;font-weight:900;font-size:20px}.chat-empty span{font-size:12px;color:#8a9097}

.walo-chat-head{min-height:66px;padding:9px 14px!important;background:#fff;display:flex;align-items:center;justify-content:flex-start;gap:10px;border-bottom:1px solid #e4e6e8!important}
.walo-chat-head .chat-contact{flex:1;min-width:170px}.walo-chat-head .chat-contact b{font-size:14px}.walo-chat-head .chat-contact small{font-size:10px;color:#888f97}
.walo-chat-actions{display:flex;align-items:center;gap:6px;min-width:0}.window-pill{padding:7px 9px;border-radius:9px;background:#fff3d9;color:#9b6c10;font-size:10px;font-weight:800;white-space:nowrap}.window-pill.closed{background:#fff0ef;color:#b64a43}
.chat-action{border:1px solid #dde1e4;background:#fff;color:#424950;border-radius:9px;padding:8px 10px;font-size:10px;font-weight:700;cursor:pointer;white-space:nowrap}.chat-action:hover{border-color:#b9dcd0;background:#f2faf7}.chat-action.resolve{color:#087c5d;border-color:#b9dfd2}.chat-action.resolve:hover{background:#e8f6f1}
.chat-admin-menu{position:relative}.chat-admin-menu>summary{list-style:none;cursor:pointer;width:34px;height:34px;border:1px solid #dde1e4;border-radius:9px;display:grid;place-items:center;font-size:18px}.chat-admin-menu>summary::-webkit-details-marker{display:none}.chat-admin-pop{position:absolute;right:0;top:40px;width:230px;padding:11px;background:#fff;border:1px solid #dfe3e6;border-radius:12px;box-shadow:0 12px 34px rgba(20,30,35,.14);display:grid;gap:8px;z-index:40}.chat-admin-pop label{display:grid;gap:4px;font-size:9px;color:#747b83;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.chat-admin-pop select{width:100%;padding:7px 8px;border:1px solid #dfe2e6;border-radius:8px;background:#fff;font-size:11px;color:#293038}

.walo-messages{background:#efe9e1!important;background-image:radial-gradient(rgba(90,76,60,.035) 1px,transparent 1px)!important;background-size:18px 18px!important;padding:18px 22px 26px!important}
.walo-messages .bubble.contact{background:#fff!important;border:1px solid rgba(0,0,0,.045)!important;color:#222!important;border-radius:8px 12px 12px 12px!important}
.walo-messages .bubble.agent{background:#d8ffd3!important;color:#263128!important;border-radius:12px 8px 12px 12px!important}
.walo-messages .bubble.system{background:#f9f2d6!important;color:#665c32!important;border-radius:8px!important}
.walo-messages .bubble{box-shadow:0 1px 2px rgba(0,0,0,.07)!important}
.walo-messages .bubble small{opacity:.55!important}.walo-messages .msg-error{color:#a73333}
.walo-messages .bubble.agent .reply-quote{background:#ffffff75}.walo-messages .bubble.agent .message-actions{background:#fff}

.walo-composer{background:#fff!important;border-top:1px solid #dfe3e5!important;padding:9px 12px!important;gap:5px!important}.walo-composer>select{max-width:210px!important;border-color:#e1e5e8!important;font-size:10px!important;padding:7px!important}.walo-composer .composer-main{gap:5px}.walo-composer .composer-main>input[name=body]{height:40px;border-radius:10px;border:1px solid #dfe3e6;padding:0 12px}.walo-composer .composer-main>input[name=body]:focus{outline:none;border-color:#8ecbb6;box-shadow:0 0 0 3px #e8f6f1}.walo-composer .composer-icon{border-color:#e0e4e7;color:#656d75;background:#fff}.walo-composer .send-btn{width:42px;height:40px;padding:0;border-radius:10px;background:#0b8f69;color:#fff;font-size:15px}

.customer-drawer{display:none!important;position:absolute!important;right:0;top:0;bottom:0;width:min(370px,92vw);background:#fff;z-index:35;border-left:1px solid #e2e5e8;box-shadow:-12px 0 35px rgba(20,30,35,.10);overflow:auto}.customer-drawer.open{display:block!important}.customer-drawer:before{content:'Ficha del cliente';display:block;font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.08em;color:#858c94;padding:2px 0 12px}
.customer-drawer .quick-action-grid button:hover{border-color:#a8d9c8;background:#eff9f5}.customer-drawer .catalog-mini i{color:#0b8f69}.customer-drawer .workspace-title{color:#6e777f}

@media(max-width:1100px){.walo-layout{grid-template-columns:290px minmax(0,1fr)!important}.window-pill{display:none}.chat-action{padding:7px 8px}.walo-chat-head{padding:8px 10px!important}}
@media(max-width:880px){#app.inbox-focus{grid-template-columns:54px minmax(0,1fr)}#app.inbox-focus .sidebar{width:54px;padding:9px 5px}.walo-layout{display:block!important}.walo-layout .conversation-list{height:100vh!important}.walo-layout.chat-open .chat-pane{height:100vh!important}.walo-chat-actions .chat-action:not(#customerPanelBtn):not(.resolve){display:none}.walo-chat-head .chat-contact small{max-width:42vw}.customer-drawer{top:0}}
@media(max-width:560px){#app.inbox-focus{display:block}#app.inbox-focus .sidebar{display:none}.walo-chat-head{min-height:60px}.walo-chat-actions #customerPanelBtn{display:none}.walo-chat-actions .resolve{display:block!important}.walo-composer>select{display:none}.walo-composer{grid-template-columns:1fr!important}.walo-composer .composer-main>input[name=body]{order:0!important;flex-basis:auto!important}.walo-messages{padding:12px 9px 20px!important}}

/* ============================================================
   NexoHub 1.1.2 · Full Hub Experience
   ============================================================ */
body{background:#f7f9f8;color:#20262b}
.login-visual{background:radial-gradient(circle at 18% 20%,rgba(23,194,143,.35),transparent 34%),linear-gradient(145deg,#10221d,#08110e);}
.login-visual .eyebrow{color:#73dcb9}.login-visual p{color:#c9d9d3}.login-visual .pill-row span{border-color:#38524a;background:#132a23;color:#d9e8e2}.login-card{box-shadow:0 20px 55px rgba(21,48,39,.10)}

.app-shell:not(.inbox-focus){grid-template-columns:236px minmax(0,1fr)}
.app-shell:not(.inbox-focus) .sidebar{background:#fff;color:#222b28;border-right:1px solid #e4e9e7;padding:16px 12px}
.app-shell:not(.inbox-focus) .side-brand{padding:5px 8px 18px}.app-shell:not(.inbox-focus) .side-brand small{color:#8b9490}.app-shell:not(.inbox-focus) .brand-mark{border-radius:50%;box-shadow:0 5px 16px rgba(11,154,114,.18)}
.app-shell:not(.inbox-focus) .sidebar nav{gap:4px;overflow:auto;scrollbar-width:thin;padding-right:2px}
.app-shell:not(.inbox-focus) .sidebar nav button{color:#59635f;border-radius:11px;padding:10px 11px;font-size:13px;font-weight:680}
.app-shell:not(.inbox-focus) .sidebar nav button span{color:#8a9490}.app-shell:not(.inbox-focus) .sidebar nav button:hover{background:#f2f7f5;color:#1d2c27}.app-shell:not(.inbox-focus) .sidebar nav button.active{background:#e9f7f2;color:#087d5e}.app-shell:not(.inbox-focus) .sidebar nav button.active span{color:#0b9a72}
.app-shell:not(.inbox-focus) .sidebar-bottom{border-top:1px solid #edf0ef}.app-shell:not(.inbox-focus) .org-chip .avatar{background:#e9f7f2;color:#087d5e;border-radius:50%}.app-shell:not(.inbox-focus) .org-chip small{color:#8b9490}.app-shell:not(.inbox-focus) #logoutBtn{color:#747d79}

.topbar{height:76px;padding:0 24px;border-color:#e5e9e7;box-shadow:0 1px 0 rgba(25,55,44,.02)}.topbar h2{font-size:21px;color:#1c2521}.breadcrumb{color:#8a938f}.top-actions .icon-btn{border-color:#dfe5e2;color:#4e5955}.top-actions .icon-btn:hover{background:#f4f8f6}.btn{transition:.15s ease}.btn:hover{transform:translateY(-1px)}.btn.primary{background:#0b9a72;box-shadow:0 5px 14px rgba(11,154,114,.16)}.btn.primary:hover{background:#078763}.btn.secondary{background:#edf3f1;color:#32413c}.btn.secondary:hover{background:#e3ece9}.btn.ghost{border-color:#dfe5e2;color:#48534f}.text-btn:hover{color:#087d5e}

.workspace-view:not(.view-inbox){padding:22px 24px 34px;max-width:1680px}.workspace-view .panel,.workspace-view .metric,.workspace-view .table-wrap,.workspace-view .booking-banner,.workspace-view .channel-card,.workspace-view .agenda-card,.workspace-view .task,.workspace-view .automation-card,.workspace-view .plan-card{border-color:#e3e8e6;box-shadow:0 8px 24px rgba(30,55,46,.035)}
.workspace-view .panel{border-radius:15px}.workspace-view .metric{border-radius:14px}.workspace-view .metric.accent{background:linear-gradient(145deg,#0a8e69,#086b51);border-color:#08785a;color:#fff}.workspace-view .metric.accent .label,.workspace-view .metric.accent .foot{color:#cfebe1}.workspace-view .metric .value{letter-spacing:-.035em}.workspace-view .metric .label{font-size:10px;letter-spacing:.06em}.workspace-view .metric .foot{color:#8b938f}.workspace-view .bar{background:#edf1ef}.workspace-view .bar i{background:#0b9a72}.workspace-view .circle-avatar{background:#e5f6f0;color:#087b5d}.workspace-view .tag.orange{background:#e7f7f1;color:#087b5d}.workspace-view .mini-pill.active{background:#0b9a72;border-color:#0b9a72}.workspace-view .vertical-card.active{background:#e9f7f2;border-color:#9bd6c2}

.hub-toolbar{background:#fff;border:1px solid #e3e8e6;border-radius:13px;padding:10px 12px;margin-bottom:12px;box-shadow:0 6px 20px rgba(25,55,44,.025)}.hub-toolbar .search{background:#f7f9f8;border-color:#e0e6e3}.hub-table{border-radius:14px}.hub-table .data-table th{background:#f7f9f8;color:#7a8580}.hub-table .data-table td{border-color:#edf0ef}.hub-table .data-table tr:hover td{background:#f3faf7}.data-table select:focus,.search:focus,.form input:focus,.form select:focus,.form textarea:focus{outline:none;border-color:#84cbb2!important;box-shadow:0 0 0 3px #e8f6f1}

.today-command{display:grid;grid-template-columns:minmax(260px,.8fr) minmax(520px,1.2fr);gap:18px;align-items:stretch;margin-bottom:16px;padding:18px;border-radius:18px;background:linear-gradient(135deg,#0a7458,#0b9a72 72%,#12ab7f);color:#fff;box-shadow:0 16px 35px rgba(9,121,89,.16)}.today-copy{display:flex;flex-direction:column;justify-content:center;padding:4px 6px}.hub-kicker{font-size:9px;letter-spacing:.14em;font-weight:900;color:#bfe9da}.today-copy h3{font-size:22px;line-height:1.1;margin:7px 0 6px}.today-copy p{font-size:12px;color:#d5eee5;margin:0;max-width:520px}.today-actions{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.today-actions button{border:1px solid rgba(255,255,255,.19);background:rgba(255,255,255,.10);color:#fff;border-radius:13px;padding:12px 10px;display:grid;gap:3px;text-align:left;cursor:pointer;backdrop-filter:blur(6px)}.today-actions button:hover{background:rgba(255,255,255,.18);transform:translateY(-1px)}.today-actions b{font-size:21px;line-height:1}.today-actions span{font-size:11px;font-weight:850}.today-actions small{font-size:9px;color:#d5eee5}

.kanban{gap:10px}.kanban-col{background:#f0f4f2;border:1px solid #e3e8e6;border-radius:13px}.kanban-head{color:#4f5b56}.kanban-head span{background:#e3ebe8}.opp-card{border-color:#e1e7e4;box-shadow:0 4px 14px rgba(27,53,44,.035)}.opp-card:hover{border-color:#acd7c8;box-shadow:0 8px 20px rgba(27,80,60,.07)}.kanban-col.dragover{background:#eaf8f3;outline-color:#0b9a72}

.followup-contact{display:flex;align-items:center;gap:10px;background:#f4f8f6;border:1px solid #e2e9e6;border-radius:12px;padding:11px}.followup-contact>div:last-child{display:grid;gap:3px}.followup-contact small{font-size:10px;color:#78827e}.followup-presets{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.followup-presets button{border:1px solid #dce5e1;border-radius:10px;background:#fff;padding:9px 7px;font-size:11px;font-weight:750;color:#43504b;cursor:pointer}.followup-presets button:hover{background:#e9f7f2;border-color:#b9dfd2;color:#087c5d}

.chat-action.take{background:#0b9a72;border-color:#0b9a72;color:#fff}.chat-action.take:hover{background:#087f5f;border-color:#087f5f}.slash-menu{position:absolute;left:12px;bottom:62px;width:min(430px,calc(100% - 24px));max-height:310px;overflow:auto;border:1px solid #dce3e0;border-radius:12px;background:#fff;box-shadow:0 16px 38px rgba(22,50,40,.16);padding:6px;z-index:42}.walo-composer{position:relative}.slash-menu button{width:100%;border:0;background:#fff;display:grid;grid-template-columns:78px 1fr;gap:2px 8px;text-align:left;padding:9px;border-radius:9px;cursor:pointer}.slash-menu button:hover{background:#eef8f4}.slash-menu b{grid-row:1/3;color:#087d5e;font-size:11px}.slash-menu span{font-size:11px;font-weight:800;color:#29332f}.slash-menu small{font-size:9px;color:#7a847f;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

.modal{background:rgba(10,24,19,.56);backdrop-filter:blur(2px)}.modal-card{border-radius:18px;box-shadow:0 30px 80px rgba(6,25,18,.28)}.modal-head{background:#fbfcfc}.form input,.form select,.form textarea{border-color:#dce3e0}.summary-card{border-color:#e2e8e5}.info-list>div{border-color:#edf0ef}

@media(max-width:1250px){.today-command{grid-template-columns:1fr}.today-actions{grid-template-columns:repeat(4,1fr)}}
@media(max-width:900px){.workspace-view:not(.view-inbox){padding:16px}.today-actions{grid-template-columns:repeat(2,1fr)}.today-command{padding:14px}.hub-toolbar{align-items:flex-start;flex-direction:column}.hub-toolbar .search{width:100%;min-width:0}.table-wrap{overflow:auto}.data-table{min-width:760px}}
@media(max-width:760px){.app-shell:not(.inbox-focus){grid-template-columns:64px minmax(0,1fr)}.app-shell:not(.inbox-focus) .sidebar{padding:10px 6px}.app-shell:not(.inbox-focus) .sidebar nav button{font-size:0;justify-content:center;padding:10px 7px}.app-shell:not(.inbox-focus) .sidebar nav button span{font-size:18px}.app-shell:not(.inbox-focus) .side-brand>div:last-child,.app-shell:not(.inbox-focus) .sidebar-bottom .org-chip>div:nth-child(2),.app-shell:not(.inbox-focus) #logoutBtn{display:none}.app-shell:not(.inbox-focus) .side-brand,.app-shell:not(.inbox-focus) .org-chip{justify-content:center}.topbar{height:68px;padding:0 12px}.topbar h2{font-size:17px}.breadcrumb{font-size:9px}.top-actions{gap:5px}.top-actions .icon-btn{width:35px;height:35px}.top-actions .btn{padding:9px 10px}.workspace-view:not(.view-inbox){padding:12px}.today-copy h3{font-size:18px}.grid4{gap:9px}.workspace-view .metric{padding:14px}.workspace-view .metric .value{font-size:24px}}
@media(max-width:560px){.today-actions{grid-template-columns:1fr 1fr}.today-actions button{padding:10px}.followup-presets{grid-template-columns:1fr}.followup-form .form-actions{flex-direction:column-reverse}.followup-form .form-actions .btn{width:100%}.slash-menu{left:8px;bottom:59px;width:calc(100% - 16px)}.walo-chat-actions #customerPanelBtn{display:grid!important;font-size:0;width:34px;height:34px;padding:0;place-items:center}.walo-chat-actions #customerPanelBtn:before{content:'◎';font-size:17px}.walo-chat-actions .take{display:none}.customer-drawer{width:100vw}.workspace-view .panel{padding:14px}.dashboard-grid{gap:10px}}


/* ============================================================
   NexoHub 1.1.3 · Conversation parity pass 3
   ============================================================ */
#app.inbox-focus{grid-template-columns:58px minmax(0,1fr)}
#app.inbox-focus .sidebar{width:58px;padding:10px 6px}
.pass3-layout.walo-layout{grid-template-columns:326px minmax(0,1fr)!important}
.list-head-actions{display:flex;gap:6px}.list-title-row .list-head-actions .list-icon-btn{flex:0 0 auto}
.wa-expire-tag{background:#fff2d9!important;color:#9a6810!important;font-size:9px!important;padding:2px 6px!important}
.window-pill.expiring{background:#fff0cf;color:#955d05;box-shadow:inset 0 0 0 1px #f7d895}
.pass3-actions{gap:5px}.pass3-actions .chat-action{height:36px;padding:0 11px}.customer-action{font-weight:800}
.conversation-state-banner{display:flex;align-items:center;gap:9px;padding:7px 14px;background:#eef8f4;border-bottom:1px solid #d6ece4;color:#126c52}.conversation-state-banner span{font-size:11px;font-weight:850}.conversation-state-banner small{font-size:9px;color:#6a8279}
.timeline-date{display:flex;justify-content:center;margin:8px 0 4px}.timeline-date span{background:rgba(255,255,255,.84);border:1px solid rgba(0,0,0,.06);box-shadow:0 1px 2px #00000010;border-radius:8px;padding:4px 9px;color:#6f716e;font-size:9px;font-weight:750}
.internal-note-wrap{display:flex;justify-content:center;margin:7px 0}.internal-note-card{width:min(76%,560px);background:#fff6cf;border:1px solid #ecd992;border-radius:10px;padding:9px 11px;color:#5b5130;box-shadow:0 1px 2px #0000000e}.internal-note-head{display:flex;align-items:center;gap:7px;margin-bottom:5px}.internal-note-head b{font-size:10px}.internal-note-head span{font-size:8px;font-weight:900;letter-spacing:.08em;color:#9d7a13}.internal-note-card>div:nth-child(2){font-size:11px;line-height:1.45}.internal-note-card small{display:block;margin-top:5px;font-size:8px;color:#887b50}
.composer-dock{background:#fff;border-top:1px solid #dfe3e5;position:relative}.composer-dock .walo-composer{border-top:0!important}.composer-mode-tabs{display:flex;align-items:center;gap:4px;padding:5px 12px 0}.composer-mode-tab{border:0;background:transparent;border-radius:7px;padding:5px 9px;color:#7c838a;font-size:9px;font-weight:800;cursor:pointer}.composer-mode-tab.active{background:#e8f6f1;color:#087d5e}.composer-mode-tab[data-mode="note"].active{background:#fff3c8;color:#8b6b12}.inline-note-composer{display:grid;grid-template-columns:1fr auto;gap:8px;padding:8px 12px 11px;background:#fff9e8}.inline-note-composer textarea{resize:none;border:1px solid #e5d79c;border-radius:10px;padding:9px 11px;outline:none;font:inherit;font-size:11px;background:#fffef9}.inline-note-composer textarea:focus{border-color:#cbb660;box-shadow:0 0 0 3px #fff3c8}.note-btn{background:#8f741c;color:#fff;align-self:stretch}.composer-lock{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 12px 11px;background:#fbfcfc}.composer-lock>div{display:grid;gap:2px}.composer-lock b{font-size:10px;color:#404945}.composer-lock span{font-size:9px;color:#7c8480}.composer-dock.blocked .composer-mode-tabs{border-bottom:1px solid #eef0ef}.template-compact{font-size:10px!important;white-space:nowrap}
.drawer-close{position:sticky;top:0;float:right;z-index:4;width:30px;height:30px;border:1px solid #e0e5e3;background:#fff;border-radius:9px;font-size:20px;line-height:1;cursor:pointer;color:#66706c}.drawer-close:hover{background:#f2f7f5}
.transfer-contact{display:flex;align-items:center;gap:10px;padding:8px 0 5px}.transfer-contact>div:last-child{display:grid;gap:2px}.transfer-contact small{color:#7d8581;font-size:10px}
@media(max-width:1180px){.pass3-actions #markUnreadBtn,.pass3-actions #transferChatBtn{display:none}.pass3-layout.walo-layout{grid-template-columns:292px minmax(0,1fr)!important}}
@media(max-width:880px){#app.inbox-focus{grid-template-columns:52px minmax(0,1fr)}#app.inbox-focus .sidebar{width:52px}.pass3-layout.walo-layout{display:block!important}.internal-note-card{width:min(88%,560px)}.pass3-actions .customer-action{display:grid!important}.composer-mode-tabs{padding-left:9px}.inline-note-composer{grid-template-columns:1fr;padding:8px}.inline-note-composer .btn{width:100%}}
@media(max-width:560px){.pass3-actions .chat-action:not(.resolve):not(.customer-action){display:none}.pass3-actions .customer-action{font-size:0!important;width:34px;padding:0!important}.pass3-actions .customer-action:before{content:'◎';font-size:16px}.composer-lock{align-items:flex-start;flex-direction:column}.composer-lock .btn{width:100%}.internal-note-card{width:92%}.conversation-state-banner{padding:6px 9px}.conversation-state-banner small{display:none}.pass3-layout .conversation-list{height:100vh!important}.template-compact{display:none}}